Privacy Notice

Overview

We are committed to safeguarding the privacy of our website visitors. This privacy notice has been drafted in accordance with the General Data Protection Regulation and The Privacy and Electronic Communications (EC Directive) Regulations 2003 and explains how RAD Custom Winery Limited (“we”, “us”) collects and handles any personal information you provide when contacting us through our website. Personal information includes any information attached to your name or contact details. As the data controller, we collect data through electronic communications including anonymous data relating to the use of the website.

What Information Do We Collect?

We only collect personal information that you voluntarily provide to us through our contact form, which may include:

  • your name;
  • your email address; and
  • any other information you choose to include in your message.

The lawful basis for processing personal data is consent / contractual necessity under Article 6(1) of the UK GDPR.

How We Use Your Information

Personal data submitted on this website will be used for the purposes specified in this privacy notice or in relevant parts of the website. We will only use your personal information to:

  • respond to your enquiry; and
  • provide you with the information you have requested.

We do not use your information for marketing purposes and will not share your details with any third parties.

In addition to the disclosures reasonably necessary for the purposes identified in this privacy notice, we may disclose information about you (a) to the extent that we are required to do so by law or court order; (b) in connection with any legal proceedings or prospective legal proceedings or as requested by other government or law enforcement authority; (c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); and (d) to the purchaser or seller (or prospective purchaser or seller) of any business or asset which we are (or are contemplating) selling or purchasing.

CCTV

We may use closed-circuit television (“CCTV”) on our premises for security purposes and to protect the safety and security of our staff, visitors, and property. The CCTV system records footage which may capture images of individuals entering or leaving our premises.

The purposes of the CCTV is:

  • To monitor activity for security and safety purposes of our staff, customers and any visitors;
  • To support health and safety measures;
  • To protect against intrusion, theft, damage or disruption; and
  • To deter criminal activities.

The legal basis for use of any personal data which may captured by the CCTV system is that the processing is necessary for legitimate interests (provided that those interests are not overridden by individuals’ rights and interests). We may also need to use this personal data in order to establish, exercise or defend against legal claims.

Our CCTV footage is retained for a limited period, typically 60 days, after which it is automatically deleted, unless required for ongoing investigations or legal proceedings.

Access to CCTV footage is restricted to a limited number of authorised persons. CCTV footage may be disclosed to law enforcement agencies or other third parties where required for the investigation of criminal activity or in response to a valid legal request, such as a court order.

Individuals captured on CCTV have the right to request access to their image, subject to any applicable exemptions under data protection law. Requests for access to CCTV footage can be made by contacting us at [insert contact details].

Data Storage and Security

We keep your personal information only for as long as necessary to respond to your enquiry. We take appropriate measures to ensure your information is stored securely.

Your Rights

Under data protection law, you have rights including:

  • the right to access your personal data;
  • the right to have your personal data rectified;
  • the right to have your personal data erased;
  • the right to restriction of processing; and
  • the right to withdraw consent.

If you make a request, we must respond to you without undue delay and in any event within one month.

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). However, we would appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.

Privacy Notice Amendments

We may update this privacy notice from time to time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes. We may also notify you of changes to our privacy notice by email.

Contact Us

If you have any questions about this privacy notice or how we handle your personal information, please contact us at:
gary@radcustomwinery.co.uk

Registered address: RAD Custom Winery Limited, 5 Seaforth Place, London, United Kingdom, SW1E 6AB
Company number: 15331848

Last updated: 19 February 2025